The Ultimate Resident Retention Tool Has Arrived

Resident retention is the twin priority to leasing origination. It is important to build good relationships with valuable residents so that they will renew leases and defer high turnover costs. This is most commonly done with efficient lines of communication, timely services and useful amenities that enhance their living experience in the community.

The 365 Resident Services Portal is a unique arena for resident retention. It provides a host of services and resources and connects residents to their community, fellow residents and management team. The 365 Resident Services Portal is at once an extension of your management office, an information center and a window onto the world for your residents.

The 365 Resident Services Portal also delivers your residents content, holiday and national recognition dates are automatically posted on the resident calendar, monthly newsletters and valuable educational and self-improvement videos are consistently uploaded. It also distributes Community News and Calendar Events into your community’s Facebook and Twitter pages, allowing Residents to access information through your Social Media Networks. It automates delivery of graphic birthday and holiday cards to residents, as well as lease renewal reminders. The 365 Resident Services Portal not only updates itself, but it reaches out and directly touches your residents, a key component to resident retention.

As the demands of residents grow more each day, it is important to build relationships with your residents by opening the lines of communication and providing useful amenities that enhance their living experience in your community. The 365 Resident Services Portal is a powerful platform that integrates with the 365 Smartphone Platform, Social Media Networks and numerous Channel Integrations. It is a valuable tool that adds to your amenity package, enhances resident communication and improves resident retention rates.