Review Insights

Listening to chatter across the web.

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Control Your Online Reputation

Discovering what is being said about your property online will help you understand how prospects and residents view your community. Our online insights platform delivers the ability to monitor, manage, and review online sentiment. By utilizing our interactive dashboard, management teams can instantly access reviews, enabling immediate reaction to comments before any potential damage ensues.

Listen

Aggregate online chatter related to your community into a single, easy-to-manage rating and review dashboard.

Manage

Grant roles to property staff members for more cohesive access to improved review responses and management.

Respond

Allow your team the opportunity to respond to reviews immediately with direct access to top-tier review sites.

Become Proud of
Your Search Results

CRITICAL: With 89 percent of consumers trusting online reviews, your reputation is as critical as ever in today’s digital world where one negative review can dramatically alter the perception of your community.

EFFECTIVE: Our platform compiles ratings and reviews from major sites such as Google, Yelp, and Facebook, allowing you to easily see what’s being said about your community online while aggregating overall review sentiment.

ASSIGNABLE: Permission-based controls allow you to assign staff to important tasks. Notes can be added, statuses updated, and full reviews surfaced. Need help? Leverage our content team to respond to reviews.

Power solution to present your community online.

Chatter That Matters

In today’s modern world, reviews matter, and they heavily impact your bottom line results. We deliver a full overview of what is being said about your community online while providing robust tools to better manage your ratings and reviews. Reputation is your most valuable asset – protect it by monitoring it 24/7.

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Insightful. Reactive.

Managing your community's reputation is an ongoing process, not a one-time event. While it can be daunting to know where to begin, our platform provides a smart, systematic approach to delivering online commentary inside a focused, easy-to-use dashboard. In today's market where decision-making is instantaneous, it has never been more important to actively manage your reputation online and in-person.

365 Connect is Adaptive and Intuitive.

Features You Will Love

Discover

Gain insight into sentiment scores, underlying commentary, source sites, and the authors of online reviews.

Engage

Respond to commentary while promoting positive reviews that turn customers into brand ambassadors.

Manage

View, assign, and add notes to build team accountability while improving your residents’ living experiences.

Alerts

Management is instantly notified of new online reviews and comments, enabling you to react immediately.

Aggregated

Rating and review commentary is harvested from across the web and organized in a single, integrated platform.

Measured

Deep analytics allow insight into average score ratings and frequency of reviews posted across multiple popular sites.

Protect Your Most Valuable Asset

Our award-winning technology platform delivers a cost-effective solution to help your community manage its ever-evolving online reputation. With the importance ratings and reviews are playing in the process of modern decision-making, a comprehensive reputation management strategy is imperative for any marketing team.

365 Connect is Adaptive and Intuitive.