Listening to chatter across the web.
Discovering what is being said about your property online will help you understand how prospects and residents view your community. Our online insights platform delivers the ability to monitor, manage, and review online sentiment. With an interactive dashboard, management teams can instantly access reviews, enabling an immediate reaction to comments before your online reputation is damaged.
Reviews matter, and they make a difference for your reputation and your bottom line. By delivering a deep overview of what is being said online, we provide the insight to manage your comments and reviews. Reputation is your most valuable asset - protect it by monitoring what matters most.
Online chatter is aggregated into a single managed review dashboard.
Permissions can be granted to staff members for access management.
Direct access to the review is provided in order to respond immediately.
Managing your community's reputation is a process, not an event. Our platform provides a systematic approach to delivering online commentary inside a focused dashboard. In today's market, where decision-making is formed by various perceptions, managing your reputation has never been more important.
Insights into sentiment scores, underlying commentary, source sites, and the authors of online reviews.
Respond to commentary while promoting positive reviews to turn customers into brand ambassadors.
View, assign, and add notes to build team accountability, all while improving customer experience.
Management is instantly notified of new online reviews and comments, enabling you to react immediately.
Rating and review commentary is harvested from across the web into a single, integrated platform.
Deep analytics allows insight into average score rating, popular review sites, and posting frequency.
Our award-winning technology platform delivers a cost-effective solution to help your community manage its online reputation. With the importance ratings and reviews are playing in the process of decision-making today, a comprehensive reputation management strategy is imperative.