Resident Services

Modern conveniences for modern renters.

Serve

Allow residents to request services, pay rent, and connect with their community.

Renew

Keep occupancy levels high by opening the lines of communication.

Retain

Set your community apart from the rest with powerful self-service options.

Enhanced Services
for Modern Renters.

MOBILE: Built on a mobile-first framework, our resident services platform is designed to adapt to each unique device used by today’s renter, delivering seamless functionalities for mobile, tablet, and desktop.

SOCIAL: Nothing is stronger than the connection of community, and our platform takes social engagement to the next level with localized content, open communication channels, and actionable services.

EFFECTIVE: Maximize occupancy and revenue by streamlining workflows for both residents and managers. Utilizing our proprietary eco-system technology, our platform is proven to maintain higher retention rates.

Power solution to present your community online.

Designed to Deliver.

Designed to deliver communication methods, resources, and an array of self-service tools, our software allows your residents to experience the true meaning of a service-first community. Provide your next generation renters with the ability to pay rent, request services, and renew leases from anywhere and on any device.

Powerful. Progressive.

Redefining the delivery of services to residents, we provide the ultimate mix of content and communication within our fully-integrated solution. Built to meet the demanding expectations of today’s modern, mobile-first renter, our platform is designed with the sole focus of accommodating residents by providing the information, support, and services they need most, which establishes and maintains a strong relationship between property staff and renter.

365 Connect is Adaptive and Intuitive.

Features You Will Love

Communicate

Communicate with residents individually or in bulk inside an intuitive message management system

Service

Service requests can be assigned, monitored, and tracked while keeping your resident fully updated on its progress.

Payments

Provide residents with an array of payment options, allowing rent to be paid by e-check, debit, or credit card.

Renewals

A complete lease overview is displayed alongside tools used to transmit leases and store other vital documents.

Community

Deliver engaging and ever-changing content to your residents that builds a strong sense of community.

Integrated

Sync resident information directly from your backend system with our comprehensive range of integrations.

Empowering Self Service Tools.

Our award-winning resident services platform provides a host of services, resources, and communication tools. Designed to serve the next generation of renters, our fully-integrated solution delivers an exceptional online experience with seamless software integrations, which means that managing your residents has never been easier.

365 Connect is Adaptive and Intuitive.